Is your Care Transition Strategy Broken?

Posted by Allen Technologies on Dec 23, 2020 9:11:26 AM

Even with all the industry focus on improving discharge planning, the process of helping a patient safely transition from the hospital to a new care setting continues to be fraught with challenges. 

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Topics: Discharge Planning

Thank You, Hospitals

Posted by Mark Lancaster on Dec 17, 2020 10:15:05 AM

No one knows better than our partner hospitals what an unprecedented year this has been. To the thousands of nurses, physicians, and ancillary care teams on the front line, and to the unsung heroes behind the scenes that keep our hospitals clean, patients fed, buildings safe and warm, and more – we say a heartfelt THANK YOU!

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Topics: Patient Experience, Nurse & Staff Retention

5 Things You Need Now to Improve Discharge Planning

Posted by Allen Technologies on Nov 24, 2020 12:01:31 AM

One of the most important duties nurses have is to prepare patients for discharge

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Topics: Patient Education, Discharge Planning, discharge readiness, care transitions

How to Empower Patients to Play an Active Role in their Hospital Experience

Posted by Allen Technologies on Nov 2, 2020 11:09:36 AM

Patients commonly complain that they feel both uninvolved and uninformed about the care process and their treatment. Fortunately, the patient experience doesn’t have to be this way.

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Topics: Patient Education

Improve Communication in a Hospital

Posted by Allen Technologies on Sep 17, 2020 4:11:03 PM

In the pre-COVID world, healthcare professionals were able to spend more time with one another and their patients. The ability to convey and exchange clear, accurate information face-to-face played a critical role in producing positive patient outcomes and experiences. 

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Topics: Patient Education

The Patient Experience of Tomorrow … Delivered Today!

Posted by Frank Fortner, CEO, Strategic Healthcare Connections on Aug 24, 2020 12:03:39 PM

Picture yourself walking around one of Disney's theme parks, and you come to a section of the park called "The World of PECOT." At first, you think, "Perhaps someone painted a typo on the sign," but it's clear this isn't EPCOT. After reading the sign more carefully, you realize you've just stumbled upon the Patient Experience Center OTomorrow. Excitedly, you scream, "come on, kids!"

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Topics: Allen Technologies, Patient Experience, Patient-Centered Care, Hospital Smart Rooms, Digital Whiteboards

Now More Than Ever, Hospitals Need to Focus on Patient Entertainment and Distraction

Posted by Allen Technologies on Aug 17, 2020 3:05:45 PM

In the days before COVID-19, the day-to-day hospital patient experience was filled with plenty of opportunities to stay socially engaged, stimulated, and distracted.

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Topics: Allen Technologies, Patient Experience, COVID-19, Smart TVs, Patient Entertainment

Do TVs Really Matter to Patients? Why upgrading to smart TVs improves patient experience

Posted by Allen Technologies on Aug 7, 2020 12:49:04 PM

A day in the hospital can be long, boring and lonely without someone or something to break the monotony. Perhaps never more so than now.

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Topics: Allen Technologies, Patient Education, Operational Efficiency, Hospital Smart Rooms, Smart TVs, Patient Entertainment

Why Hospitals Must View Patients as Consumers

Posted by Allen Technologies on Aug 4, 2020 11:09:41 AM

The American healthcare industry is known for many things—sadly, a pleasant patient experience isn’t always them. In large part, that’s because many hospitals have yet to adapt to meet the expectations of patients who are increasingly discerning, demanding, and technologically savvy consumers.

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Topics: Allen Technologies, Patient Experience, Patient Engagement, Patient-Centered Care, COVID-19

Automating Patient Education: How hospitals are Using existing hospital technology to solve new problems

Posted by Allen Technologies on Jun 29, 2020 3:48:28 PM

Educating patients while they are in the hospital is a challenge for busy nursing teams even in the best of times. And in the happiest of situations, like teaching a new mother about breastfeeding and infant care, for instance.

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Topics: Allen Technologies, Patient Education, Automated Education

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