Picture yourself walking around one of Disney's theme parks, and you come to a section of the park called "The World of PECOT." At first, you think, "Perhaps someone painted a typo on the sign," but it's clear this isn't EPCOT. After reading the sign more carefully, you realize you've just stumbled upon the Patient Experience Center Of Tomorrow. Excitedly, you scream, "come on, kids!"
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Topics: Allen Technologies, Patient Experience, Patient-Centered Care, Hospital Smart Rooms, Digital Whiteboards
Now More Than Ever, Hospitals Need to Focus on Patient Entertainment and Distraction
In the days before COVID-19, the day-to-day hospital patient experience was filled with plenty of opportunities to stay socially engaged, stimulated, and distracted.
Topics: Allen Technologies, Patient Experience, COVID-19, Smart TVs, Patient Entertainment
Do TVs Really Matter to Patients? Why upgrading to smart TVs improves patient experience
A day in the hospital can be long, boring and lonely without someone or something to break the monotony. Perhaps never more so than now.
Topics: Allen Technologies, Patient Education, Operational Efficiency, Hospital Smart Rooms, Smart TVs, Patient Entertainment
Why Hospitals Must View Patients as Consumers
The American healthcare industry is known for many things—sadly, a pleasant patient experience isn’t always them. In large part, that’s because many hospitals have yet to adapt to meet the expectations of patients who are increasingly discerning, demanding, and technologically savvy consumers.
Topics: Allen Technologies, Patient Experience, Patient Engagement, Patient-Centered Care, COVID-19
Automating Patient Education: How hospitals are Using existing hospital technology to solve new problems
Educating patients while they are in the hospital is a challenge for busy nursing teams even in the best of times. And in the happiest of situations, like teaching a new mother about breastfeeding and infant care, for instance.
Topics: Allen Technologies, Patient Education, Automated Education
How COVID-19 Accelerates the Need For Tech-Enabled Patient Education
The best way to get patients back in the door is to send happy patients out the door. Improving the patient education experience is key.
Topics: Allen Technologies, Patient Education, Digital Signage, Automated Education, Digital Whiteboards
The Correlation between Patient Education and Patient Satisfaction
Hospitals and nurses have long known that patients who are well educated about their health and treatment are likely to follow their care plan. With increased communication channels, patients are more likely to report better patient satisfaction, both of which positively impact health outcomes and hospital reimbursement.
Topics: Allen Technologies, Patient Education, Patient Satisfaction, emr integration, nurse efficiency
How Modern Hospitals Improve Patient Outcomes
Hospitals are under constant pressure to improve patient outcomes for many reasons. Among them, healthcare consumerism is creating a market for better-informed patients. Health outcomes and low readmission rates are two criteria patients use to choose a hospital.
Topics: Allen Technologies, Patient Education, Patient Communication, Discharge Planning, Reducing Readmissions
5 Things to Know about Hospital Smart Rooms
Hospital smart rooms are disrupting traditional patient room designs. They also are transforming the traditional patient experience.
Topics: Allen Technologies, Operational Efficiency, Hospital Efficiency, Hospital Smart Rooms
Three Ways Patients Want Hospitals to Improve the Patient Experience
Pick up any newspaper, turn on any TV or open any news web site and it is clear that healthcare accessibility and costs are top of mind concerns for American consumers. In the latest Politico poll, about 80% of respondents – in both parties – said lowering healthcare costs was “extremely” or “very” important.
Topics: Allen Technologies, Patient Experience, Patient Communication, Discharge Planning