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Now More Than Ever, Hospitals Need to Focus on Patient Entertainment and Distraction

Posted by Allen Technologies on Aug 17, 2020 3:05:45 PM

In the days before COVID-19, the day-to-day hospital patient experience was filled with plenty of opportunities to stay socially engaged, stimulated, and distracted.

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Topics: Allen Technologies, Patient Experience, COVID-19, Smart TVs, Patient Entertainment

Why Hospitals Must View Patients as Consumers

Posted by Allen Technologies on Aug 4, 2020 11:09:41 AM

The American healthcare industry is known for many things—sadly, a pleasant patient experience isn’t always them. In large part, that’s because many hospitals have yet to adapt to meet the expectations of patients who are increasingly discerning, demanding, and technologically savvy consumers.

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Topics: Allen Technologies, Patient Experience, Patient Engagement, Patient-Centered Care, COVID-19

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