In the days before COVID-19, the day-to-day hospital patient experience was filled with plenty of opportunities to stay socially engaged, stimulated, and distracted.
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Topics: Allen Technologies, Patient Experience, COVID-19, Smart TVs, Patient Entertainment
The American healthcare industry is known for many things—sadly, a pleasant patient experience isn’t always them. In large part, that’s because many hospitals have yet to adapt to meet the expectations of patients who are increasingly discerning, demanding, and technologically savvy consumers.
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Topics: Allen Technologies, Patient Experience, Patient Engagement, Patient-Centered Care, COVID-19