Picture yourself walking around one of Disney's theme parks, and you come to a section of the park called "The World of PECOT." At first, you think, "Perhaps someone painted a typo on the sign," but it's clear this isn't EPCOT. After reading the sign more carefully, you realize you've just stumbled upon the Patient Experience Center Of Tomorrow. Excitedly, you scream, "come on, kids!"
Topics: Allen Technologies, Patient Experience, Patient-Centered Care, Hospital Smart Rooms, Digital Whiteboards
The American healthcare industry is known for many things—sadly, a pleasant patient experience isn’t always them. In large part, that’s because many hospitals have yet to adapt to meet the expectations of patients who are increasingly discerning, demanding, and technologically savvy consumers.
Topics: Allen Technologies, Patient Experience, Patient Engagement, Patient-Centered Care, COVID-19
It has been a decade since President Obama signed into law the Affordable Care Act – March 23, 2010 – shifting healthcare delivery into the value-based delivery model. Now, as we enter a new decade, hospitals also are entering a new era of patient engagement. What can we expect next when it comes to improving the hospital experience? Here’s what we see ahead.
Topics: Allen Technologies, Patient Engagement, Patient-Centered Care
Seven years ago, Northern Westchester Hospital in Mount Kisco, New York, came to Allen Technologies with a challenge not uncommon to most hospitals. The 245-bed Northwell Health facility wanted to empower and engage its patients in their treatment. It was looking for innovative ideas – and sought a technology partner with the creative chops and an innovation track record to achieve it.
Topics: Allen Technologies, Patient Experience, Patient-Centered Care