Educating patients while they are in the hospital is a challenge for busy nursing teams even in the best of times. And in the happiest of situations, like teaching a new mother about breastfeeding and infant care, for instance.
The best way to get patients back in the door is to send happy patients out the door. Improving the patient education experience is key.
Hospitals and nurses have long known that patients who are well educated about their health and treatment are likely to follow their care plan. With increased communication channels, patients are more likely to report better patient satisfaction, both of which positively impact health outcomes and hospital reimbursement.
Hospitals are under constant pressure to improve patient outcomes for many reasons. Among them, healthcare consumerism is creating a market for better-informed patients. Health outcomes and low readmission rates are two criteria patients use to choose a hospital.
“Allen E3 digital messages were the fastest, most targeted and easiest way
to communicate flu visitation restrictions.”
Coronavirus is filling the headlines this month, but at the same time, influenza continues to be a serious health concern across the US. The CDC says that influenza has sickened at least 13 million Americans this season – and flu season hasn’t peaked yet. As they have during previous flu epidemics, many hospitals in hard-hit regions are implementing temporary visitor restrictions to help control the spread of flu and other infectious diseases. But making sure that the ever-changing flow of visitors, patients and staff is aware of those restrictions can be a major communications and management challenge.
Diabetes statistics are alarming. Today there are an estimated 30 million diabetes cases in the United States of America alone, and it is one of our leading causes of death. Older Americans with diabetes are more likely to be in the emergency room, and a recent study found that nearly a third of those ED visits result in hospital admissions.
It wasn’t that long ago that teachers spent hours delivering lesson plans using what, then, was a creative new tool - the overhead projector. However, what seemed like a good idea at the time has since fallen out of favor for a lot of reasons.
Adequately preparing a hospital patient to transition to care at home is one of the most important deterrents to hospital readmissions. Alarmingly, HCAHPS scores for care transition and discharge planning often fall among the lowest of all HCAHPS ratings.
Each year in the U.S., serious preventable medication errors occur in 3.8 million inpatient admissions, according to the Network for Excellence in Health Innovation. In fact, according to Leapfrog Group, on average, one medication error occurs per patient per day.