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Human-Centered Healthcare Technology: Consider the User Impact

Posted by Allen Technologies on Jul 15, 2019 8:00:00 AM

To say that technology has changed – is changing – how healthcare is delivered is an understatement. The Gartner Group estimates that worldwide, hospital IT spending will grow by 2.8 percent this year from its $3.7 trillion 2018 level.

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Topics: Allen Technologies, Patient Education, Patient Experience, Operational Efficiency, Patient Engagement

The Connection Between Patient Education, Patient Satisfaction and Hospital Readmissions

Posted by Allen Technologies on Jul 1, 2019 8:00:00 AM

Adequately preparing a hospital patient to transition to care at home is one of the most important deterrents to hospital readmissions. Alarmingly, HCAHPS scores for care transition and discharge planning often fall among the lowest of all HCAHPS ratings.

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Topics: Allen Technologies, Patient Education, Patient Experience, Patient Satisfaction, Patient Engagement

Patient Care Experience Improvements: Delivering What’s Important to Patients

Posted by Allen Technologies on Jun 15, 2019 8:00:00 AM

A Beryl Institute study of 2,000 consumers uncovered some insight into the importance patients put on their patient care experience. A staggering nine out of ten respondents said their patient experience is somewhat or very important to them, but why? They believe that a good experience contributes to their healing and health outcomes.

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Topics: Patient Experience, Patient Satisfaction, Patient Engagement

3 Reasons Why 360-Degree Patient Engagement Improves HCAHPS

Posted by Allen Technologies on Dec 12, 2017 3:36:50 PM

Original article posted on eclarifire.com.

Professionals in the healthcare field know a better patient experience directly translates to increased patient satisfaction scores and positive impact to hospital reimbursements.

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Topics: Allen Technologies, Patient Experience, Patient Satisfaction, Patient Engagement

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