Why Hospitals Must View Patients as Consumers

Posted by Allen Technologies on Aug 4, 2020 11:09:41 AM

The American healthcare industry is known for many things—sadly, a pleasant patient experience isn’t always them. In large part, that’s because many hospitals have yet to adapt to meet the expectations of patients who are increasingly discerning, demanding, and technologically savvy consumers.

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Topics: Allen Technologies, Patient Experience, Patient Engagement, Patient-Centered Care, COVID-19

Top Patient Engagement Trends in 2020

Posted by Allen Technologies on Jan 27, 2020 4:32:01 PM

It has been a decade since President Obama signed into law the Affordable Care Act – March 23, 2010 – shifting healthcare delivery into the value-based delivery model. Now, as we enter a new decade, hospitals also are entering a new era of patient engagement. What can we expect next when it comes to improving the hospital experience? Here’s what we see ahead.

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Topics: Allen Technologies, Patient Engagement, Patient-Centered Care

Innovation in Interactive Patient Engagement

Posted by Mark Lancaster on Dec 15, 2019 8:00:00 AM

Nowadays, the term ‘healthcare innovation’ is becoming almost cliché. Everyone, it seems, is on the bandwagon to be known as an innovator, a disrupter. New companies and technologies are coming online faster than hospital management teams can adequately vet them.

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Topics: Allen Technologies, Patient Engagement

3 Reasons Why 360-Degree Patient Engagement Improves HCAHPS

Posted by Allen Technologies on Dec 12, 2017 2:36:50 PM

Original article posted on eclarifire.com.

Professionals in the healthcare field know a better patient experience directly translates to increased patient satisfaction scores and positive impact to hospital reimbursements.

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Topics: Allen Technologies, Patient Experience, Patient Satisfaction, Patient Engagement

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